FedEx and Operations Management Essay - 2128 Words

Introduction Operations management focuses on carefully managing the processes to reduce and distribute products and services. Related activities include managing purchases, inventory control, quality control, storages, logistics and evaluations. A great deal of focus is on efficiency and effectiveness of processes. Therefore, operations management often includes substantial measurement and analysis of internal processes. Ultimately, the nature of how the operations management is carried out in an organisation depends very much on the nature of products or services in the organisation, for example, retail, manufacturing, wholesale and etcetera. For operations management to be successful, the function of the operation must be first be†¦show more content†¦Soon, FedEx started building upon its technology intensive SCM service offerings. By offering world-class SCM solution according to their specific requirements, FedEx earned significant appreciation from all customers. National Semiconductor Conductor (NSC) National Semiconductor Conductor, a manufacturer of state-of-the-art technology based in Santa Clara, California, realises substantial saving units global supply chain costs by outsourcing its logistics activities to FedEx in the early 90s. It had used FedEx to the distribution from a base in Singapore for eight years. The centralized distribution center receives shipments from NSC’s manufacturing plants in Singapore, Malaysia, and the Philippines .FedEx Logistics Services performed the basic functions of receiving and storing inventory, picking, packing and shipping to customer specifications; outbound transportation. The day to day operation started with receiving bulk orders from NSC to packing, picking, packing and shipping based on NSC’s customers’ requirements according to the standard operation procedures. All data are being keyed-in in the WMS (Warehouse Management System) which is the main interfaced between NSC and FedEx in exchanging files, balances, and inventory and handles supply chain functions. With the highly automated Information Technology systems, FedEx Logistic Services can go for days without talking to NSCShow MoreRelatedOperations Management at Fedex4541 Words   |  19 PagesSATISFACTION SURVEY FOR FEDEX 17 Appendix B: Customer Survey Results 18 1. Introduction Figure 1: Regional Head Quarters of FedEx Figure 2: FedEx Corporate Logo; courtesy www.fedex.com FedEx Corporation, situated in US, is one of the leading supply chain management solution providers in the world. With annual revenues as high as USD33 billion, the company offers incorporated business solutions in logistics through operating collaborative companies jointly under the FedEx brand. FedEx’s groupRead MoreNew Service Or Product Development Process1377 Words   |  6 PagesNew Service or product development process The FedEx Corporation has a main focus on innovation striving to come up with better ideas that will benefit their customers and the organization as well. FedEx s automated shipping system, FedEx Tracking and their electric trucks are a few examples of the innovative products that the firm has implemented in order to give their customers better solutions and services. In 2017, FedEx will launch the use of alternative jet fuels that will be used to turnRead MoreFedex Corporation : The Highest Ethical And Professional Standards1554 Words   |  7 PagesExecutive Summary FedEx Corporation will produce superior financial returns for its shareowners by providing high-value-added logistics, transportation, and related business services through focused operating companies. Customer requirements will be met in the highest quality manner appropriate to each market segment served. FedEx will strive to develop mutually rewarding relationships with its team members, partners, and suppliers. Safety will be the first consideration in all operations. CorporateRead MoreSwot Analysis Of Fedex And Ups993 Words   |  4 Pagesaround 13 million packages each day and also helps its customers with supply chain management, logistics, and financial services. The industry offers two basic products that are air and ground deliveries. Three major competitors, FedEx, UPS and USPS, rule both of the product lines. In this comparison we will only be comparing FedEx and UPS because the companies have a strong brand names and are highly competitive. FedEx on the other hand i s a $17 billion global transportation and logistics company,Read MoreIntroduction Of Federal Express ( Fedex )1708 Words   |  7 PagesIntroduction Federal Express (FedEx) is one of leaders in air delivery and freight shipping throughout the world. They have developed a business model that has kept them competitive in domestic and foreign markets. They ship products within three business days to over 90 percent of the world’s gross domestic regions. Their air route authorities and transportation infrastructure, combined with information technologies, makes them the world’s largest express shipping company (n.d., Company informationRead MoreReview Of Fedex Express The American Air Cargo Essay1719 Words   |  7 Pages FedEx Express the American Air Cargo Company offers speed and dependable transportation method in high volume shipments every official working days a result of the effective practices in supply chain and partially procurement. (Kasarda, J.D., Appold, S.J., Mori, M. and Calgary, C., 2008) This report will illustrate the importance of procurement in air cargo in addition, Classify the best procurement performs and advance technology and effective procurement base to control cost, and increase awarenessRead MoreFedEx Logistics982 Words   |  4 PagesFedEx logistics FedEx is a leading provider of supply chain management to corporate customers on a global perspective. FedEx is made up of six independent business units; FedEx Express, FedEx Ground, FedEx Freight, FedEx Custom Critical, FedEx Trade Networks and FedEx Services which all complete each in the different sectors of the transportation industry so that they can tailor FedEx services as a whole to fit its customers needs in the best way possible. It boasts of a fleet of aircraft andRead MoreSwot Analysis Of Fedex And Ups1028 Words   |  5 Pagesmillion packages each day and also helps its customers with supply chain management, logistics, and financial services. The industry offers two basic products that are air and ground deliveries. Both of the product lines are highly developed and ruled by three major competitors, FedEx, UPS and USPS. In this comparison we will only be comparing FedEx and UPS because the companies have a strong brand names and are highly competitive. FedEx on the o ther hand is a $17 billion global transportation and logisticsRead MoreFedex Apac Hr Shared Services Center in Wuhan1506 Words   |  7 PagesCC-408-006 FedEx APAC HR Shared Services Center in Wuhan This case was prepared by Prof. Lee, Jean S K and LIU Jia at Case Center of CEIBS. The case was prepared as the basis for class discussion rather than to illustrate either effective or ineffective handling of an administrative situation. Certain names and other identifying information may have been disguised to protect confidentiality. Copyright  © 2008 by CEIBS (China Europe International Business School) No part of this publication mayRead MoreFedex Case Study on Creating Value1256 Words   |  6 PagesBPSM (FedEx-UPS) Creating Value at FedEx and UPS From the companys founding close to 30 years ago, FedExs strategic competitiveness has been based on an obsession with, and careful nurturing of, delivery speed and reliability as its core competencies. These competencies have been critical to the pursuit of the opportunities that were associated with Frederick W. Smiths early vision of todays fast-cycle global economy. Believing that value could be added to business firms operations if they